Privacy Policy

M/s Sachdeva Estates™ ("Sachdeva Estates", "we", "us", or "our") is a commercial real estate investment and advisory firm established in 1990, operating from Office Suite No. A-415, 4th Floor, Tower-A, Bestech Business Towers, Sector 66, Mohali, Punjab – 160062, India.

This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website at sachdevaestates.com and related communications.

We collect personal information you voluntarily provide through:

• The Contact Form (name, phone number, email address, message)
• The Investor Club Application (name, phone, email, investment range, objectives, message)
• Direct communication via phone, email, or WhatsApp

We do not collect sensitive personal information such as financial account numbers, government identification numbers, or biometric data through our website.

We also collect anonymised usage data through Google Analytics and Microsoft Clarity (page views, session duration, device type). This data is aggregated and cannot be used to identify you personally.

To protect our forms from spam and abuse, we use Cloudflare Turnstile — a privacy-friendly CAPTCHA that does not track you across sites. Turnstile may set a temporary technical cookie on the challenge frame, used solely to verify you are not a bot.

Information you provide is used solely to:

• Respond to your enquiry or application
• Schedule and conduct investment advisory consultations
• Send relevant property briefings or investment opportunities you have specifically requested
• Maintain a record of our advisory relationship

We do not use your information for unsolicited marketing, automated profiling, or any purpose beyond the advisory relationship you have initiated.

We do not sell, rent, trade, or share your personal information with any third party for marketing purposes.

Your information may be shared only in the following limited circumstances:

• With trusted service providers who support our operations (e.g., email delivery, database hosting) and are contractually bound to protect your data
• Where required by law, court order, or government authority in India
• With your explicit prior consent, in specific situations such as introductions to developers or co-investors

Your data is stored securely on Supabase-hosted servers with industry-standard encryption in transit and at rest. Access is restricted to authorised personnel only.

While we take all reasonable precautions, no internet transmission is completely secure. We cannot guarantee absolute security of information transmitted to us online.

We retain different categories of data for different periods, in line with our business obligations and applicable Indian law:

• Active enquiry & advisory records — retained for the duration of the advisory relationship and 7 years thereafter, in line with standard professional record-keeping practice.
• Transaction documentation — retained for a minimum of 8 years as required under applicable tax and real estate regulations.
• Investor Club applications — retained for 5 years from the date of last interaction.
• Marketing consent records — retained until you withdraw consent.
• Analytics data (anonymised) — retained per Google Analytics 4 default (14 months) and Microsoft Clarity default (90 days).

If you wish to have your information deleted from our records, please contact us at cs.sachdevaestates@gmail.com. We will action verified deletion requests within 30 days, subject to any statutory record-keeping obligations.

When you first visit our website, you will see a cookie consent banner offering you the choice to Accept or Reject optional analytics cookies. Essential storage (used to remember your choice itself) is always written.

Cookies and storage we use:

• se-consent (essential, localStorage) — records your accept / reject choice for the consent banner so it does not reappear on every visit. Stored on your device only; never sent to our servers.
• Google Analytics 4 (optional, analytics) — anonymised analytics to understand how visitors use our website. Loads only after you accept. No personally identifiable information collected. Default retention: 14 months.
• Microsoft Clarity (optional, analytics) — anonymised session recordings and heatmaps to improve user experience. Loads only after you accept. Default retention: 90 days.
• Cloudflare Turnstile (essential, on form pages) — privacy-friendly CAPTCHA token used to verify form submissions are not automated. Does not track you across sites.
• Supabase authentication (essential, admin area only) — session cookie required to access the admin CRM. Not set for public visitors.

You may change your consent choice at any time by clearing your browser’s local storage for this site, or by writing to us at cs.sachdevaestates@gmail.com. You may also disable cookies entirely in your browser settings, which will not affect your ability to browse the website.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for future communications at any time

To exercise any of these rights, please write to us at cs.sachdevaestates@gmail.com.

This Privacy Policy is governed by the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, each as applicable in India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mohali, Punjab, India.

In accordance with Indian law, we have appointed a Grievance Officer to address any privacy-related concerns. You may contact:

Sudeep Sachdeva
M/s Sachdeva Estates™
Office Suite No. A-415, 4th Floor, Tower-A,
Bestech Business Towers, Sector 66,
Mohali, Punjab – 160062, India
Email: cs.sachdevaestates@gmail.com
Phone: +91 70875-70876

We will acknowledge your grievance within 48 hours and aim to resolve it within 15 days of receipt.

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Last updated" date. Material changes will be highlighted on the homepage. We encourage you to review this policy periodically.